General Privacy Information
At Elevaryn, protecting your privacy is paramount. This document explains how we collect, use, and safeguard your personal data when you utilize our courses and services offered from our office in Chur, Switzerland.
Definitions
To ensure clear understanding, we define relevant terms used throughout our privacy policy.
- Any information relating to an identified or identifiable individual.
- Any operation performed on personal data, including collection, storage, adaptation, and use.
- Persons who access and use Elevaryn’s services and platforms.
- The professional upskilling courses and related services offered by Elevaryn.
- Small data files stored on your device to facilitate improved service delivery and user experience.
Data Collection
We collect data necessary to operate and improve our educational platform effectively.
User Provided Data
Information you supply directly through course registrations and communications.
- Full name and contact details
- Professional background and qualifications
- Payment information for course fees
- Course progress and feedback
- Communications preferences
- Support requests and technical inquiries
Automatically Collected Data
Data gathered during your interaction with our website to optimize performance and security.
- Device type and browser information
- IP address and geographic location
- Usage patterns and page visits
- Login duration and activity logs
- Cookies and similar tracking technologies
- Error reports and diagnostic data
Third-Party Data Sources
We may receive data from trusted partners to support user verification and service enhancement.
- Payment processors for transaction validation
- Technical service providers managing hosting and security
- Marketing platforms for communication management
Purposes of Data Processing
Your data is processed exclusively to maintain and improve our educational offerings and user experience.
- Course enrollment and delivery
- Billing and payment processing
- Personalizing learning content
- Customer support and communication
- Platform security and fraud prevention
- Compliance with legal obligations
- Improvement of services based on usage analytics
- Marketing communications with user consent
Legal Basis for Processing
Elevaryn relies on recognized legal grounds as per GDPR for handling personal data.
- Contract execution for providing courses
- User consent for certain communications and data uses
- Compliance with legal requirements
- Legitimate interests to improve services and secure platform
GDPR Compliance
We implement comprehensive measures to meet GDPR standards safeguarding your personal information.
- Transparent data processing notices
- Rights facilitation including access, rectification, and erasure
- Data minimization and purpose limitation principles
- Data security via encryption and access controls
- Regular monitoring and compliance audits
- Data breach notification protocols
Cookie Policy
Cookies are used to enhance usability and provide personalized content on Elevaryn’s site.
We employ functional, analytical, and marketing cookies to ensure optimal platform performance.
Cookies categories include essential for site operation, performance for improving site efficiency, and advertising for tailored marketing.
Users can manage cookie preferences via browser settings or our cookie consent tool available on the Elevaryn website.
Learn more about our full cookie policy here.
Data Sharing
Personal data may be shared with service providers bound by strict confidentiality and security agreements.
- Course platform and hosting providers
- Payment gateways for processing fees
- Customer support solutions
- Marketing partners with user consent
- Legal authorities if required by law
- Analytics service providers to improve course offerings
International Data Transfers
Data may be processed by partners located outside Switzerland but only under lawful conditions.
We enforce standard contractual clauses and additional safeguards to ensure data protection when transferred internationally.
Data Retention
Elevaryn retains personal data only as long as necessary for course delivery and compliance purposes.
User account information is kept during active participation and for a limited time after account closure.
Communication platform are held for support resolution and compliance documentation.
Access and usage logs are maintained to safeguard platform integrity and security.
Data is securely erased once retention periods expire or upon user request aligned with legal requirements.
Data Protection and Security
Elevaryn is committed to protecting your personal data by employing comprehensive security protocols designed to prevent unauthorized access, disclosure, modification, or destruction of your information while you engage with our professional upskilling courses.
- Use of SSL encryption to secure data transmissions
- Periodic security assessments and updates to safeguard infrastructure
- Strict access controls limiting data availability to authorized personnel only
Your Data Privacy Rights
Under Swiss and EU data protection regulations, you have several rights regarding your personal information processed by Elevaryn. These rights ensure transparency and control over your data.
- Right to access the personal information we hold about you
- Right to correct inaccurate or incomplete personal data
- Right to request deletion of your data under certain conditions
- Right to restrict or object to the processing of your personal information
- Right to data portability, enabling you to obtain your data in a commonly used format
- Right to withdraw consent for data processing at any time when applicable
- Right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated
- Right to be informed about the usage and processing of your personal data
Requests Regarding Your Privacy Rights
You can submit requests related to access, correction, erasure, or other privacy rights by contacting Elevaryn's data protection officer. Provide sufficient details so we can identify and process your request efficiently.
contact@elevaryn.info
We aim to respond to all privacy-related requests within 30 days from receipt, as stipulated by applicable data protection laws.
Use of Data for Marketing Purposes
Elevaryn may use your contact information to send you promotional content about relevant courses and events. You will always have the option to opt-out of such communications.
You can unsubscribe from marketing emails anytime by clicking the unsubscribe link included in every message or by contacting our support team.
Protection of Children's Data
Elevaryn's services are intended for adult learners and professionals. We do not knowingly collect or process personal data from individuals under the age of 16 without parental consent.
Links to Third-Party Websites
Our platform may contain links to external websites operated by third parties. Elevaryn is not responsible for the privacy practices or content of these websites; users are encouraged to review their privacy policies separately.
Changes to This Privacy Policy
Elevaryn may update this privacy policy periodically to reflect changes in legal requirements or our practices. Updated policies will be posted on our website with the effective date clearly indicated.
Contacting Elevaryn Regarding Privacy
For any questions or requests related to your personal data or this privacy policy, please contact our data protection officer at elevaryn@elevaryn.info or visit us at Gürtelstrasse 70, 7000 Chur, Switzerland.
- +41768153163
- contact@elevaryn.info
- Gürtelstrasse 70, 7000 Chur, Switzerland